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Website Terms of Use

Effective date: 5th May 2026

These terms of use (the "Terms") govern your use of the website located at https://countex.io/ (the "Website"). The Website is operated by COUNTEX FINANCE LTD, a company registered in England and Wales under company number 12720370, with its registered office address at Future Space, UWE North Gate, Filton Road, Bristol, BS34 8RB ("Countex", "we", "us", or "our").

By accessing or using the Website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use the Website.

1. Purpose of the Website

The Website provides information regarding the outsourced finance, CFO, and accounting services provided by Countex, specifically tailored for science and technology-led companies. The content on this Website is for general information purposes only and does not constitute professional financial, tax, or legal advice.

2. Intellectual Property (including the "Countex Process")

Unless otherwise stated, Countex owns (or is the licensee of) all intellectual property rights in and to the Website and all material published on it, including (without limitation) text, graphics, logos, designs, page layouts, photographs, videos, reports, downloads, and the proprietary methodology, frameworks, workflows, templates, tools, know-how, and associated materials known as the "Countex Process" (together, "Content"). All such rights are reserved.

Except as expressly permitted by these Terms or by law, you must not use the Content (or any part of it) without our prior written consent. You may access and use the Website and Content for your own personal use or internal business purposes only, provided that you do not:

  • copy, reproduce, modify, adapt, translate, reverse engineer, decompile or create derivative works from the Website or Content;
  • republish, distribute, transmit, broadcast, or otherwise make the Content available to any third party (except where content is specifically made available for sharing);
  • sell, rent, sub-license, assign, or commercially exploit any part of the Website or Content; or
  • remove, obscure or alter any copyright notices, trade marks, or other proprietary rights notices.

Trade marks. "Countex" and any related logos or marks used on the Website may be trade marks of Countex (or its licensors). You must not use them without our prior written consent.

3. User obligations (acceptable use)

You agree to use the Website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the Website. You must not:

  • use the Website in any way that causes, or may cause, damage to the Website or impairment of the availability or accessibility of the Website;
  • misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs, or other material that is malicious or technologically harmful;
  • engage in any data mining, data harvesting, data extracting, scraping, or any other similar activity in relation to the Website, except where permitted by law;
  • use the Website to transmit or send unsolicited commercial communications or "spam"; or
  • attempt to gain unauthorised access to the Website, the server on which the Website is stored, or any server, computer, or database connected to the Website.

4. No professional relationship

Your use of the Website, or the submission of an enquiry via our contact forms, does not create a professional-client, accountant-client, adviser-client, or other fiduciary relationship between you and Countex. Any services we provide will be governed by a separate written agreement (such as an engagement letter or Master Services Agreement) signed by both parties.

5. Disclaimer (no financial or tax advice)

The Website and Content are provided for general informational purposes only. They are not intended to constitute, and do not constitute, professional financial, accounting, tax, legal or other professional advice. You should not act (or refrain from acting) on the basis of any Content without seeking appropriate professional advice tailored to your circumstances.

We make no representations, warranties or guarantees (whether express or implied) that the Content is accurate, complete, up to date, or suitable for any particular purpose.

6. Limitation of liability

Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by our negligence;
  • fraud or fraudulent misrepresentation; or
  • any other liability which cannot be excluded or limited under applicable law.

Subject to the above, to the maximum extent permitted by applicable law:

  • we exclude all conditions, warranties, representations or other terms which may apply to the Website or any Content, whether express or implied;
  • Countex will not be liable to you for any loss or damage (whether in contract, tort (including negligence), breach of statutory duty, or otherwise) arising under or in connection with your use of (or inability to use) the Website or reliance on any Content; and
  • we will not be liable for any indirect or consequential losses, including (without limitation) loss of profits, revenue, business, goodwill, anticipated savings, opportunity, or for any business interruption.

We do not guarantee that the Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes, and platform to access the Website, and you should use your own virus protection software.

7. External Links

The Website may contain links to third-party websites or services that are not owned or controlled by Countex. Countex has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that Countex shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of such websites.

8. Variation

Countex may revise these Terms from time to time. Revised Terms will apply to the use of the Website from the date of publication of the revised Terms on the Website. Please check this page regularly to ensure you are familiar with the current version.

9. Governing law (England and Wales)

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions about these Terms, please contact us at:

COUNTEX FINANCE LTD
Future Space, UWE North Gate,
Filton Road, Bristol, BS34 8RB
Email: support@countex.io
Phone: 01174 501 908